HighFlyBet Privacy Policy

Last updated: April 10, 2026

At HighFlyBet, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.[1][4]

Information We Collect

We collect personal information such as your full name, date of birth, residential address, email, phone number, and government-issued ID for account creation, identity verification, and compliance with Australian gambling laws.[1][4][5] Financial details including bank account information, payment methods, transaction history, and source of funds are gathered to process deposits, withdrawals, and meet anti-money laundering obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.[2][5] We also collect technical data like IP addresses, device information, and gaming activity such as betting patterns and session duration for security, platform optimization, and responsible gambling monitoring.[1][3][4]

How We Use Your Information

Your information is used to manage accounts, verify identity and age to prevent underage gambling, and process financial transactions securely.[1][3][6] We utilise data for fraud prevention, security monitoring, customer support, and personalising gaming experiences while ensuring responsible gambling measures.[3][4][5] Processing also supports compliance with Australian regulatory requirements, including reporting to AUSTRAC and state gambling authorities, and internal audits.[1][2][5]

Information Sharing

We disclose personal information only as required by law, such as to AUSTRAC for anti-money laundering compliance, Australian taxation authorities, and state or territory gambling regulators.[1][2][3] Information may also be shared with trusted service providers for payment processing or platform operations under strict confidentiality agreements, and with law enforcement for fraud investigations when legally mandated.[1][2]

Data Security

We implement robust security measures including encryption of personal and financial data, secure servers, and access controls to protect against unauthorised access, loss, or misuse.[1][4] Regular security audits, firewalls, and fraud detection systems are employed to safeguard your information in line with Australian privacy standards.[3][6] Retention periods align with legal requirements, such as 7 years for financial records post-account closure, after which data is securely deleted or anonymised.[1][5]

Your Rights

Under the Privacy Act 1988 and Australian Privacy Principles, you have the right to access your personal information, request corrections for inaccuracies, and seek details on its handling.[4][8] You may withdraw consent for non-essential processing, request deletion where lawful, or lodge complaints with us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached.[4][8] We facilitate these rights through accessible procedures and respond promptly to requests.[4]

Cookies and Tracking

We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise your experience on our platform.[1][4] These collect technical data like IP addresses and browser information for security and optimisation, with options to manage preferences via cookie settings.[1][5]

Contact Us

For privacy concerns or to exercise your rights, contact our Data Protection Officer. We will respond within a reasonable timeframe in accordance with Australian law.

Email: [email protected]